The strangest places
So who'd have thought
Salon.com customer service (or anybody's customer service) would peek out from behind the curtains of corporate service-bot etiquette and come up with this reply?
(I was trying to resolve an overbilling caused by over-clicking caused by my dying DSL router and my own stupidity...)
Liz:
Thanks for writing. I see the three charges of $30.00 each. Each charge resulted in a valid renewal to your subscription. So now you are paid up through September 29th, 2006, by which time of course we should all be spacefaring robots.
[...various courteous offers follow...]
I am delighted.
Posted by Liz at September 8, 2003 10:35 AM